Once your order has been processed, it will be handed over to our delivery partners or prepared for collection, depending on your selected fulfillment method.
For in-stock items, shipment or collection is typically arranged within 1 working day after processing is completed.
For freshly roasted coffee beans, shipment will be arranged after the additional 1–2 business days required for roasting and preparation.
For backorder items, shipment will be arranged once the stock has arrived and your order has been processed. BrewRatio will notify you when your backorder is ready for dispatch or collection.
For pre-order items, shipment will be arranged only after the stock arrives in Singapore and your order is processed. If there are any changes to the estimated arrival date (ETA), BrewRatio will inform you and provide an updated fulfillment schedule.
Delivery times after shipment depend on your selected courier service and delivery method, and are separate from BrewRatio’s order processing time.
BrewRatio will send you a shipping notification with tracking details (where applicable) once your order has been dispatched.
