Yes, we recommend booking an appointment before visiting BrewRatio.
As our showroom and service centre operate by scheduled visits, appointment booking helps us make sure the right team member is available to assist you properly.
We recommend booking an appointment for:
- Purchasing an espresso machine, grinder, or major equipment
- Machine or grinder demo
- Machine trade-in assessment
- Second Life / pre-owned machine viewing or purchase
- Repair drop-off
- Repair collection
- Online order collection
- Warranty, service, or modification-related visits
For quick purchases of coffee beans or small accessories, you may contact us via WhatsApp before dropping by. However, walk-in availability is not guaranteed, as our team may be serving other appointments, handling repairs, or away from the showroom.
Our usual visiting hours are:
Mon to Fri: 10am to 5pm
Sat, Sun & Public Holidays: Closed
Please book your appointment here:
https://thebrewratio.com/appointment-booking/
All appointments are subject to slot availability and BrewRatio’s confirmation.
