For shipments within Singapore, the majority of orders will be handled by Qxpress. Once Qxpress picks up the parcel, it will typically take an additional 1 to 3 business days for the order to reach its destination.
Once the shipment has been arranged, you will receive a tracking link via email. If you have any inquiries regarding the delivery of your order, please contact courier customer service directly using the following contact information:
For TracX Logis (formerly Qxpress) Local and International:
Email: info@qxpress.sg
Tracking: https://www.tracxlogis.com/en/
Phone: +65-6661-9100
NinjaVan:
E-mail: shippercare_sg@ninjavan.co
Tracking: https://www.ninjavan.co/en-sg/tracking
Phone: +65-6602-8271
J&T Express:
E-mail: cs.sg@jtexpress.sg
Tracking: https://www.jtexpress.sg/trackmyparcel
Phone: +65-6916-3899
While BrewRatio aims to deliver orders as promptly as possible, please note that any delays in the delivery process beyond BrewRatio’s control once the orders/items are in the hands of the courier service companies are not the responsibility of BrewRatio.
It’s worth mentioning that for orders with a total value exceeding S$100, shipping within Singapore is free of charge.
