The warranty period for your product depends on the product type, brand, product category, and warranty terms stated at the time of purchase.
As a general guide, BrewRatio warranty coverage is as follows unless otherwise stated on the product page, invoice, warranty record, or written warranty confirmation:
- Solis products: 24 months from the date of purchase
- Espresso machines: 12 months from the date of purchase
- Coffee grinders: 12 months from the date of purchase
- Coffee accessories: 6 months from the date of purchase
The warranty period starts from the original date of purchase, not from the date of warranty registration, delivery, repair, replacement, or first use.
Warranty coverage is non-transferable and applies only to the original purchaser with valid proof of purchase, such as a BrewRatio invoice, receipt, order number, or warranty record.
BrewRatio’s published warranty periods are intended for normal personal and non-commercial use only. Products used in a commercial, office, shared pantry, rental, training, event, café, or other high-usage environment may be limited to a maximum warranty coverage of 3 months unless a different commercial warranty period is expressly stated in writing or provided by the manufacturer.
If your product warranty has been registered, you can view your warranty record and expiry date in your BrewRatio account under My Account → My Warranties.
If you are unsure which warranty period applies to your product, please contact BrewRatio with your invoice number, order number, or warranty ID for verification.
