If you have conducted a thorough search around your doors and patios but still cannot find the missing package, we recommend reaching out directly to the relevant third-party delivery or courier company for further assistance. Please use the contact information provided below to get in touch with them:
DHL:
E-mail: sg.webcustomer@dhl.com
Tracking: https://www.dhl.com/en/express/tracking.shtml
Fedex:
Phone: https://www.fedex.com/en-us/customer-support/contact-us.html
Tracking: https://www.fedex.com/en-us/tracking.html
UPS:
E-mail: totaltrack.gb-eng@ups.com
Tracking: https://www.ups.com/track
For TracX Logis (formerly Qxpress) Local and International:
Email: info@qxpress.sg
Tracking: https://www.tracxlogis.com/en/
Phone: +65-6661-9100
NinjaVan:
E-mail: shippercare_sg@ninjavan.co
Tracking: https://www.ninjavan.co/en-sg/tracking
Phone: +65-6602-8271
J&T Express:
E-mail: cs.sg@jtexpress.sg
Tracking: https://www.jtexpress.sg/trackmyparcel
Phone: +65-6916-3899
By directly contacting the respective delivery or courier company, they will be able to assist you further regarding the status and location of your missing package.
