FAQ:

My order is marked “Complete”, however i have not received it?

Once an order has been processed, packed, and scheduled for pickup, it will be automatically marked as “Complete.” This indicates that the order is ready to be shipped or has already been shipped. At this stage, no further changes or cancellations can be made to the order.

You will receive an automatic email with the tracking details once your order is marked as complete. To monitor the status of your shipment, please use the tracking link provided in the email.

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