The estimated order processing time will be indicated on both the cart summary and checkout pages.
Once your order is processed and picked up by the courier, the responsibility for delivery lies with the courier service. BrewRatio no longer has control over the package once it leaves our facility. For prompt assistance with delivery-related inquiries, we recommend contacting the relevant third-party delivery/courier company directly:
DHL:
E-mail: sg.webcustomer@dhl.com
Tracking: https://www.dhl.com/en/express/tracking.shtml
Fedex:
Phone: https://www.fedex.com/en-us/customer-support/contact-us.html
Tracking: https://www.fedex.com/en-us/tracking.html
UPS:
E-mail: totaltrack.gb-eng@ups.com
Tracking: https://www.ups.com/track
For TracX Logis (formerly Qxpress) Local and International:
Email: info@qxpress.sg
Tracking: https://www.tracxlogis.com/en/
Phone: +65-6661-9100
NinjaVan:
E-mail: shippercare_sg@ninjavan.co
Tracking: https://www.ninjavan.co/en-sg/tracking
Phone: +65-6602-8271
J&T Express:
E-mail: cs.sg@jtexpress.sg
Tracking: https://www.jtexpress.sg/trackmyparcel
Phone: +65-6916-3899
The estimated delivery days provided during the shipping selection are for reference purposes only. Please note that unforeseen delays can occur due to factors such as shipment carrier issues, transit challenges, or customs delays. We cannot guarantee the accuracy of these delivery estimates.
