Once your repair is completed, BrewRatio will send a Ready for Collection notification with payment and collection instructions. Please arrange collection as soon as reasonably possible after receiving the notification. If the product remains uncollected after our reminder period, a storage fee of S$10 per day may apply after the final reminder.
Uncollected Products
If a repaired product remains uncollected for an extended period despite our notifications, BrewRatio may eventually treat it as abandoned and arrange disposal after the applicable notice period.
Any outstanding repair charges, storage fees or other applicable amounts may remain payable. Customers are responsible for keeping their contact details up to date and monitoring repair notifications sent to the email address or contact information provided with the repair request. Collection deadlines, storage charges and disposal remain subject to BrewRatio’s current repair policy and the circumstances of the individual job.
